Order and Return Policy
When you have filled your cart, visit your shopping cart page to review your order. You will see the total amount of your order, excluding shipping, and tax if applicable. We offer convenient checkout methods that include, standard checkout where we accept all major credit cards (VISA, MasterCard, Discover and American Express) or PayPal checkout.
If you choose our standard checkout method, you will be transferred to our secure processing area where you will be asked to provide your billing and shipping information. While in this secured area you will need to enter your credit card information. You can also use My Skin Rewards in our standard checkout method as a form of payment. As a continuous effort to sustain optimal security for our customers, we process all orders in live time to ensure credit card information and data is not stored.
Upon receipt of your order, we will send you a confirmation email outlining the details of your order. You will receive an email with tracking information for your shipment as soon as it is available. All in stock orders ship no later than the following business day from when your order is placed.
We offer free standard shipping on all orders over $49 shipping within the US. Canadian and International shipping costs are calculated during checkout on a per package basis depending on the weight, size and destination of the shipment. Some countries require additional duties, taxes or other charges which International and Canadian shipments may be subject to upon delivery. International and Canadian shipping costs that are calculated and paid during checkout include shipping from our warehouse to your address, however shipments may be subject to additional duties, taxes or other charges that are administered by customs.
Belli is committed to providing quality skin care that pampers and protects. Our products are guaranteed to deliver on our commitment. If you are unhappy with your purchase, we are happy to correct it with a replacement or refund within 30 days of purchase.
To initiate a return, call us toll-free 1-877-320-2636 for your Return Merchandise Authorization (RMA). Shipping costs are only eligible for refund if the return items were shipped incorrectly or damaged.
After a return has been authorized, please write your RMA# that has been provided on the outside of your package and mail to:
Body Halo, LLC Returns
310 S Ingram Mill Road
Springfield, MO 65802
Returns are processed daily. You will be notified via email once your return has been received and processed. Please allow 3-5 business days for your refund to reflect on your account.